Java is used almost everywhere – in cars, on smart phones and it’s used in your browser (Internet Explorer, etc.). Millions of websites make use of Java programming. If you’re one of our Remote Technical Support customers, we make sure Java is up-to-date every time you log into Remote.
Unfortunately, there’s a problem with the latest version of Java – version 7 – and hackers have just started exploiting it. As of yet, no patch has been forthcoming and hackers are taking advantage of the situation. The security of your computer is at risk until Java is repaired. As a result, we are urging all our customers to either disable Java or remove version 7 and roll back to version 6, which is not affected by the exploit.
If you are a Remote Technical Support customer, we urge you to log into Remote and we’ll remove version 7 and re-install version 6 at no cost to you. If you’re not an RTS customer, please log into Remote by visiting www.4kcc.com/remote and we’ll make the Java change for you and demonstrate our remote service at the same time.
Besides this blog, we’ll be issuing an alert in tomorrow’s Question of the Week email.