Yesterday, after we closed, we received a phone call which automatically went to voice mail. Since I was still sitting at my computer, I saw the call come in and I listened to the message. What I heard was a computer voice asking me to call their number. The message was repeated and then the …
Month: July 2019
Like A Horror Movie!
Yesterday morning, before we left for church, I went on to my computer to check something. When I opened my email, there were hundreds of email messages like the two pictured below. These emails indicated that something I had sent out was undeliverable. It all started around 2:00 a.m. Sunday morning. As I sat there, …
Tag, You’re It!
When Joyce was proofing some blog posts for me, she brought up the "Tags" that appear at the bottom of each post. She asked me to explain to everyone why those tags are there. Tags are used to aid in searching. For instance, at the bottom of our blog "Who Shot Liberty Valance" you'll see …
Speaking Of Screenshots
In our last post (Who Shot Liberty Valance?) we explained how easy it is to take a screenshot in Windows 10. Here's a screenshot for you: In the picture above, I've circled "Access Site" in red. If you are an Xfinity xFI** customer like we are, you might see this screen when you click on …
Who Shot Liberty Valance?
I admit it. The title of today's blog post has nothing to do with its content! The picture above is from the 1962 movie "The Man Who Shot Liberty Valance." You might also recall there was a song of the same name by Gene Pitney. (If you want to hear it, click HERE.) Today's post …
An iPhone Peek
In today's blog post, I'm giving iPhone users a sneak peek at iOS13 which is due out in September. (With apologies to my Android users but please read on because there's something which I hope will interest you farther down.) The picture you see above is my iPhone in dark mode. Yes, that's a new …
Google Photo Books
You didn't think I forgot about our series on Google Photos, did you? Of course not. In today's post, I'm sharing my video on how to use Google Photos' Photo Book option. https://youtu.be/6LlwT8lcaM8 In case you missed the first three posts about Google Photos, you can read them here: Google Photos - IntroductionGoogle Photos - …
Microsoft Service Agreement Email: Yes, It Is Legit
Recently, we've been getting a large number of people logging in to our Remote Technical Support to ask whether a particular email is legitimate or not. The email appears to be from Microsoft but people aren't sure if it really is. (To see a slightly larger view of the email, just click on this picture:) …
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QOTW Archives
Besides this blog, many of you receive our Question of the Week email. In the email, we answer a question that a customer has asked us. These questions and answers are very informative as I hope you find these blog posts. But, what if you didn't receive an email or you deleted the email and …
Shut Down Smartphone?
If you've been a customer or friend for a long time, you know that we always recommend you turn off your computer at least once a week. This allows the RAM (memory) to defrag and your computer will run faster once that happens. You might wonder, as others have, should you do the same thing …
Primed To Save
Today and tomorrow are Amazon Prime Days. There are some awesome savings if you're a Prime member. Just click on the banner above to start saving!
Google Photos – Assistant
In this post, we're taking a look at the Google Photos Assistant. This is a brief video (just over two minutes) and it should give you an idea how Assistant works. However, what you really need to do is get into Assistant and play with it! You can't hurt anything and you might have some …
Two Items For Today
I'm interrupting our series on Google Photos to bring you two items for today. Because of a special event, we will be closing at 2:00 p.m. today. We will be open normal hours tomorrow and Friday.We have one laptop left of the two we purchased as closeouts. You'll recall the info: 15.6″ HP LaptopIntel i5 …
Create An Album – Google Photos
In our last post, Google Photos - Introduction, we explained the various sections of Google Photos. Today, we're going to examine the "Album" area of Google Photos in a brief video we've produced. If you're not subscribed to our YouTube channel, please do so when you view this video. Also, feel free to "Like" the …
Google Photos – Introduction
In my last post, "It's All About Placement" I explained how placing a photo inside the text area of an email isn't always a good idea. I also mentioned that attaching a photo might not get the job done either, because it's so difficult to tell whether you should trust an email attachment. Instead, I …
It’s All About Placement
People often ask us why one of their email recipients can't see a picture they've sent. There are multiple answers to this question but we're going to explore just one of them today. Take a look at this screen capture of an email that's almost ready to send: As you can see, the picture is …
Laptop Special
Normally, I don't use the blog to advertise computer specials - I usually do that in the Question of the Week email. But, I wanted to share this one with you. It's a closeout and I bought the last 2 and they'll be coming in at the end of the week. Here's the info on …
One For The Good Guys!
It was three years ago last month when I posted this video: https://youtu.be/RK2i8RtCP60 In this blog, I've written these posts about scammers who scare you into letting them onto your computer: Are Foreigners On Your Computer?Anti-virus Not Working?Fake NewsGift Cards=ScamBad Anti-virus?The Weakest Link In The ChainLet's Go Phishing!A Different Kind Of FishingWindows License Key Expiring?SE …
Access Reminder
https://youtu.be/V9rT9184o7Q
Florida’s New Texting Law
If you're one of our Florida customers or if you just want to visit Florida to play tourist (watch out for the big mouse in Kissimmee), you need to know about the new texting and driving law which goes into effect today, July 1, 2019. Our local paper, TC Palm, has an excellent article on …