You need to remember that Microsoft and Apple won’t do this: they won’t, really. What won’t they do? They won’t cause pop-ups to appear which try to scare you. No pop-ups telling you to not turn your computer off. Or, asking you to call a toll-free number. No pop-ups telling you there’s a zillion infections on your machine. By the way, they don’t call you, either.
It’s difficult to believe but it’s now been five (5) years since I shared my first video about this issue. (Keep Your Money – Don’t Get Taken In By A Scam) Yet, even this week – the week before Christmas – I had three customers call me about this. Unfortunately, one of them fell for the scam and allowed someone onto his computer.
It’s All About Social Engineering
The easiest way a scammer can get your money is by fooling you via Social Engineering. I’ve talked about this a million times here in my blog. Still, for some people, my preaching isn’t sinking in. It’s pretty simple, actually. Microsoft, Apple and Google will never use any of the three basic methods of Social Engineering to get you to do something. In case you’ve forgotten, here are they are:
- By using fear or panic
- Appealing to your willingness to help others
- By attempting to tap into your dreams
If you want to see examples of these methods, please re-read my post, Social Engineering: The Weakest Link In The Chain.
But, John, They Won’t Go Away
One of the reasons people fall for these scams is their inability to get them off the screen. In desperation, people will call the scammer’s phone number. Don’t do it! Want to know how to get rid of these fake pop-ups? Simple. Hold down the physical button that you use to turn your computer on. Hold it down for 10 seconds – ignore that the screen goes black in about 3 seconds – keep holding until the 10 seconds are up. Wait 10 minutes. Restart your computer. When you open up your browser, do NOT click on “Restore Tabs” if it appears. That’s it. Easy.
A Question We Hear All The Time
People often ask me why their anti-virus doesn’t block these scam pop-ups. Anti-virus software can only block pop-ups that contain infections. These scam pop-ups contain NO infections. There’s nothing wrong with the pop-up except the words which try to manipulate you into doing something stupid.
I Hate To Sound Egotistical
I recognize that this sounds self-serving but here’s a rule I’d like you to adopt: don’t allow anyone else on your computer but us! (https://support.4kcc.com)