It's just an ordinary day in your email but something's not right! You've just opened an email with a link and when you click on the link, nothing happens. You try again...click, click, click on the link but to no avail. What the heck is wrong? Maybe something's not right with this particular email. You …
Category: Email
When Our Blog Delivers To Your Email
If you receive our blog directly in your email Inbox (instead of having to come to the blog itself), one of our messages on Valentine's Day looked like the picture above. At first glance, it appears I didn't post any message. A number of people asked me about it. Here's what happens: when our posts …
Grrrrrr
I love helping people with their computer problems. There's a sense of accomplishment when I can get a computer working again or steer my customer in the right direction. The feeling I get after I've solved a person's computer issue outweighs the stress of being an entrepreneur. Still, there are times during Remote Technical Support …
Let’s Go Phishing!
Take a look at this screenshot of an email I received yesterday: I've underlined and circled some things so I can point them out to you. The first thing of interest is the "From:" name and email address. Notice, it reads that it's from "[email protected]" but the real email address is showing and that address …
Secure Messages?
In this past Saturday's blog (Email - More Important Than You Think), we talked about how most people treat the security of their email too lightly. (Please read the blog if you haven't already.) One of our readers mentioned how her clients are often sending personal and financial information via Facebook Messenger or Chat. Not …
Email – More Important Than You Think
I recently read of a lady in the US who was selling her house in Australia. She made the mistake of sending some information via email and she lost a lot of money. She didn't know that scammers had intercepted her emails to the legitimate firm with which she was dealing. (Click on the button …
My Blog In Your Inbox?
I get it. It's a pain coming to my blog everyday to see if I've posted anything. I post 6 times a week but not necessarily 6 days a week. For instance, today, I'll be posting 3 times in one day. There's an easy way around this problem! At the bottom of each of my …
Address Book Turmoil
One of the computing resolutions we listed in our January 1, 2019 blog post (http://www.4kcc.com/blog/2019/01/01/2019-begins/)was cleaning out our address book(s). Since our list first appeared, a number of people have asked us what method we use to get our address books in order. With this question in mind, we're scheduling a series of free webinars …
Security Questions?
In yesterday' blog post, (2019 Begins), one of the New Year's Resolutions I mentioned was: "Update my security questions, email address and/or phone number with all my online accounts like email, etc." A number of people told me they didn't understand what I was talking about. Thus, today's post! Many online accounts - such as …
(Really Good) Fake Emails
It's the holiday season and over the last few days, my Inbox as been inundated with fake emails. Above is a screenshot of one I've received a number of times. For those that don't attend our live seminars, let me point out a few reasons this email is fake. First, if I have an Amex …
Before There Were Computers…
The other day, I was in a customer's home on a service call. When I was finished, they paid me with a check. However, they didn't handwrite the check, they put it in their typewriter and typed the check. Many young people have no idea how we used typewriters in our daily lives, way back …
Remember Biology Class?
If you ever took a biology class, you almost certainly had to dissect a frog. While I'm not going to ask you to do that again, I am going to show you how to dissect an unknown email to determine if it's a fake. Above is an email I received this morning. I'm going …
Email 101 and 102
We're starting all over when it comes to email! We've discovered in Remote Technical Support (www.4kcc.com/rts) that many people have forgotten the basics of email. Plus, many email providers have changed their email sites and things are different. So, to help all those who need help, we're starting a series today during our weekly webinars. …