Snipping Tool vs Snagit

Snipping Tool vs Snagit – Let’s Start With The Snipping Tool In Windows 10 and 11, there’s a tool called the Snipping Tool.” You use it to do advanced screen capturing, i.e. take a screenshot. You can capture an entire window or part of one. Either way, once you have the picture, you can do some different things with it. […]

Microsoft PowerToys

Microsoft PowerToys – have you ever heard of it? You did if you attended our November 19, 2022 seminar! I shared this app and showed some of its features. If you were there, this will be a good review. If you did not attend, then this may be all new information for you! Microsoft PowerToys – What It Is? PowerToys […]

Let’s Talk About View Settings

View Settings – they’ve been around forever. For Windows users, they’ve been around since Windows 95. Still, customers log in to our Remote Technical Support because they don’t understand why they can’t find something on their computer. As soon as we change the view, helping them is easy. What Is The Option Called View Settings? Both Windows PCs and Apple […]

No More Microsoft Passwords

Finally, no more Microsoft passwords! Yes, you read that correctly. You can now delete your Microsoft password forever! Password Troubles Over the years, one of the most aggravating aspects of computer usage has been passwords. Let’s see if you can relate to any of these password troubles: You forgot your password. Your password was lost. You changed your password but […]

That 60 Minutes’ Story

If you watched the CBS News show, 60 Minutes, this past week, you may have seen a computer-related story. The segment was called “Inside The SolarWinds Hack.” (If you missed it, you can click on the title to view.) The report covered how the Russians allegedly used Malware to infiltrate computers at the US Justice, State and Treasury departments. It’s […]

Ignore Microsoft and Google

In my recent post, “Delete Now!,” I explained through verbiage and a video the importance of NOT saving passwords in your browsers. I based my narrative on my own experiences; those opinions of well-known hackers and cybersecurity analysists; and the NZ Bankers Association which said in a post: “A common mistake that users make is saving their user-id/password in their […]

The End of 2010

Granted, the year 2010 was over ten years ago. But, what I’m talking about is Microsoft Office 2010 (not to be confused with Windows 10). Support for this version of Office ends this month – October 13, 2020 to be exact. If you are using Microsoft Office version 2010 or older (Heaven forbid!), it’s time to upgrade. The most logical […]

Cool Backgrounds

When I’m conducting a live seminar (remember the pre-coronavirus days?) or when I create a YouTube video, people often comment about the desktop backgrounds I use. For instance, the picture above is a pretty neat background of a vinyl record and the player it’s sitting on. Oh, I know some people use one of their own pictures for the desktop […]

Dangerous Attachments

In the past view days, I’ve gotten dozens of emails similar to the one pictured above. The email subject always includes the word “Receipt;” the email comes from different addresses; and the email has an Excel spreadsheet attached. While you may be curious as to what’s on the Excel spreadsheet, even though you might suspect the email is a scam, […]

Explore The Store

If you own and use a smartphone or tablet, you’re probably familiar with getting apps for your device. On Androids, you go to the Google Play Store. On Apple devices, you open the App Store. There are tens of thousands of apps in both of these stores and exploring them can sometimes be mind-boggling. Despite people using the smartphone and […]

I Recommend These…

People often ask me what books I recommend when it comes to computing devices. I have a number of them I really enjoy and/or find helpful for my customers. In this post, I’m sharing fourteen of them. This array covers everything from computer history to Windows 10 and both Bill Gates and Steve Jobs. There is a plethora of knowledge […]

Don’t Do It

I am sometimes amazed when I read blog posts from some of the online “media giants.” This morning, I skimmed one such post. In the writing, the writer was explaining how you can upgrade your Windows 7 computer to Windows 10 for free. If you are still using Windows 7 and think this is a possibility, here’s all I have […]

Posters And Flyers

Often, customers are asked to create a flyer or a poster for some organization with which they are associated. It might be Rotary or a golf group or a bowling league or church. No matter what the group, people often find themselves willing to help but unsure how to go about it. If you’re a Microsoft Office user, you might […]

Hello, It’s Google Calling – NOT

For years, I’ve been preaching about phone calls and pop-ups that purport to be from Microsoft and/or Apple. It’s been over three years since I first posted a video warning about these scams. (See the video below. If you’ve never watched it, you should.) Since that time, I’ve written Question of the Week emails about this issue, I’ve preached about […]

Learning Office

I just found out that a friend of mine is losing his job after twenty-one years. One of the company owners has passed away and the company is being closed. While my friend is extremely good at his profession, he’s finding that prospective employers want someone who knows Microsoft Word and Excel. At the company which is now closing, my […]