Snipping Tool vs Snagit - Let's Start With The Snipping Tool In Windows 10 and 11, there's a tool called the Snipping Tool." You use it to do advanced screen capturing, i.e. take a screenshot. You can capture an entire window or part of one. Either way, once you have the picture, you can do …
Category: Windows
Microsoft PowerToys
Microsoft PowerToys - have you ever heard of it? You did if you attended our November 19, 2022 seminar! I shared this app and showed some of its features. If you were there, this will be a good review. If you did not attend, then this may be all new information for you! Microsoft PowerToys …
Let’s Talk About View Settings
View Settings - they've been around forever. For Windows users, they've been around since Windows 95. Still, customers log in to our Remote Technical Support because they don't understand why they can't find something on their computer. As soon as we change the view, helping them is easy. What Is The Option Called View Settings? …
Cool Backgrounds
When I'm conducting a live seminar (remember the pre-coronavirus days?) or when I create a YouTube video, people often comment about the desktop backgrounds I use. For instance, the picture above is a pretty neat background of a vinyl record and the player it's sitting on. Oh, I know some people use one of their …
Microsoft And The NSA
We've been getting a ton of phone calls and emails about a security issue in Microsoft Windows 10 that was announced this week. It was discovered by the NSA and has really made the news. If you do a Bing search for "Microsoft and the NSA" you'll get a long list of news reports similar …
I Recommend These…
People often ask me what books I recommend when it comes to computing devices. I have a number of them I really enjoy and/or find helpful for my customers. In this post, I'm sharing fourteen of them. This array covers everything from computer history to Windows 10 and both Bill Gates and Steve Jobs. There …
Don’t Do It
I am sometimes amazed when I read blog posts from some of the online "media giants." This morning, I skimmed one such post. In the writing, the writer was explaining how you can upgrade your Windows 7 computer to Windows 10 for free. If you are still using Windows 7 and think this is a …
More Win 10 Keyboard Shortcuts
This is my third post showing keyboard shortcuts in Windows 10 using the Windows key. If you missed the early posts, you can find them HERE. People often ask, "Where is the clipboard in Windows 10?" Well, use the keyboard combination of the Windows Key plus the letter V and the clipboard will pop-up. Unlike …
Win 10 Storage
Windows 10 comes with a ton of features. One of these is the storage report. (The image above is the report on one of the drives on my main office computer.) If you use a smartphone, you are probably familiar with this type of feedback. Whether you use an iPhone or an Android, you can …
Hello, It’s Google Calling – NOT
For years, I've been preaching about phone calls and pop-ups that purport to be from Microsoft and/or Apple. It's been over three years since I first posted a video warning about these scams. (See the video below. If you've never watched it, you should.) Since that time, I've written Question of the Week emails about …
Windows 10 Keyboard Shortcuts II
In this post, we'll learn a few additional easy keyboard shortcuts for Windows 10. (We've already shown you some in our post from September 11, 2019. Find them HERE.) Want to get to the Start menu quickly? Just hit and release the Windows Key and it will pop right up! Need to run something like …
Windows 10 Keyboard Shortcuts
In this post, let's learn a few easy keyboard shortcuts for Windows 10. Need to get to your files quickly? Just use the Windows Key plus the letter E combo and Windows Explorer will be on the screen in a jiffy! There are so many ways that search can help you in Windows 10! When …
Windows 10 Password
People often visit our Remote Technical Support page (https://support.4kcc.com) to ask how to change the password they use to log-in to their computer. Or, they never have used a password but want to start using one now and they need to know how to set one up. In response to these requests, I've created a …
Who Shot Liberty Valance?
I admit it. The title of today's blog post has nothing to do with its content! The picture above is from the 1962 movie "The Man Who Shot Liberty Valance." You might also recall there was a song of the same name by Gene Pitney. (If you want to hear it, click HERE.) Today's post …
Multiple Clocks
There are many great features about the Internet. One of those is the ability to almost instantly interact with people all over the globe. Language isn't a barrier as there are translator apps that allow you to communicate with people when you don't speak or write their native tongue. Access to others isn't an issue, …
Keyboard Shortcuts Save Time!
Keyboard shortcuts can also save frustration! The real key, though, (pun intended) is remembering all the shortcuts or at least having a handy list nearby. There are keyboard shortcuts for your device's Operating System (OS) and there are ones for individual apps, like Microsoft Office. If I was to list all the shortcuts in this …
Taskbar Pins
If you're a Windows 10 user, you should know how to pin a program or app to the taskbar. Why? Two reasons, actually! Programs and apps pinned to the taskbar require only one click to open. Many programs and apps pinned to the taskbar support jump lists. As for reason #1, of course, you can …
Disappearing Icons?
My Desktop without icons. My apologies to my Mac customers as this post is strictly a Windows thing! It's only Tuesday and already I've had two customers call me this week because, when they turned their computers on, there were no icons showing. Although both of these customer's computers are running Windows 10, this issue …
Jump Right To It!
Today's post is only for users of Microsoft Windows. I apologize to all my Apple users! One of the time-saving features that I see customers ignoring is something called "Jump Lists." Jump Lists allow you to quickly open something you've opened recently and you can even pin something to the Jump List that you use …
Finding The Control Panel
Yesterday, when I was helping a customer with his computer, he watched as I went to the Control Panel in Windows 10. I then went to Programs and Features and removed a program. My customer said, "I looked all over for the Control Panel and couldn't find it. I could always get to it in …
Learn Windows 10
With the end of support for Windows 7 in sight, more and more Windows 7 users are looking at Windows 10 for the first time. Many users refused to upgrade for free from 7 to 10 because, well frankly, like most of us, they hate change. However, as Bob Dylan wrote, "The Times They Are …
What’s Up?
Okay...it's not What's Up, it's WhatsApp. This app is one of the two I featured at our seminar this past Saturday. If you do any traveling outside of the US or if you need to be in touch with friends or relatives who are outside our borders, this is the app to have. Actually, it …
No-No, Don’t Do It!
Here's the problem: we all want our computers to run faster. It really doesn't matter that today's computers run like speed demons compared to the early years of personal computers. We simply want them to run faster. All computers tend to slow down over a period of time. This can happen because we add programs …
Windows 10 Upgrade
At yesterday's seminar, I mentioned that if you are running Windows 10 on your computer and don't have the latest edition (Version 1809), you can get it manually. In other words, if you don't want to wait for it to be pushed out to your computer, there's a place to download and install it yourself. …
Tablet Action!
First, let me apologize to the following computer users: Mac, Windows 7 and Windows 8 (8.1). Today's post is strictly about Windows 10. If you're a Windows 10 user and you're using a desktop computer or a laptop computer, you normally have a screen that shows your icons, etc. Just like the Windows desktop going …
Windows 10 Recovery – Part 4
Above is a screenshot of the fourth Windows Recovery option. (If you missed the first three posts covering the other options, the link buttons are below.) This last option is called Fresh start. You can get to it by asking Cortana to open "recovery options." Once the new window opens, look at the bottom on …
Windows 10 Recovery – Part 3
This is the 3rd blog post in my series on the ways to recover Windows 10 should something go astray. In the first post (https://www.4kcc.com/blog/2018/11/30/oh-no-2/), we talked about system restore. In the last post, (https://www.4kcc.com/blog/2018/11/30/windows-10-recovery-part-2/), we explained what happens when you reset Windows 10 and how careful you need to be. In today's post, we're …
Windows 10 And Windows 11 Recovery – Part 2
In the last post, I explained the first method of trying to fix a Windows 10 or a Windows 11 problem - System Restore. (https://www.4kcc.com/blog/2018/11/30/oh-no-2/ Other Recovery Options Windows 10 and 11 give you several other recovery options, the first one is "Reset this PC." When you use this option, you are given a choice …
Continue reading Windows 10 And Windows 11 Recovery – Part 2
Oh, No!
My apologies to my Mac customers and friends as this post is strictly about Windows 10! Earlier this week, I had a customer log into Remote Technical Support (https://www.4kcc.com/rts) and their computer looked like it had just come out of the box. Just about every program that had been installed was missing except for those …