I want to review fifteen computing-related rules you should follow. If you've been a customer of ours for a long time, most of these should sound familiar. The same is true if you've been a blog subscriber for a while. Unfortunately, we see people all the time in Remote Technical Support who aren't following some …
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Today, I want to touch on remote support lies. As you most likely know, here at 4KCC.COM, we offer Remote Technical Support. In my blog, I have often talked about those fake support companies who rip off frightened and confused customers. In this post, I want to talk about a new twist in their deception. …
When it comes to our Remote Technical Support and the reasons people log in to us, printer issues are at the top of the list. When your printer won't print, there's always a level of frustration. They're supposed to just work but that isn't always the case. Of course, printer malfunctions often happen when you …
Tomorrow is June 7, 2019. It's the last day to purchase or renew a Remote Technical Support (RTS) subscription before the price goes up $10. Don't know what RTS is? Find out all about it and even get a 30-minute free trial by clicking HERE. Already have RTS but haven't renewed ahead of time to …
A few months ago, one of our customers logged into Remote Technical Support (www.4kcc.com/rts) for a Quarterly Checkup. His total time in Remote was about 15 minutes. Since there were no Windows Updates needed, most other updates each took just a minute or two. However, there was an update needed for Apple's iTunes. This was …
I love helping people with their computer problems. There's a sense of accomplishment when I can get a computer working again or steer my customer in the right direction. The feeling I get after I've solved a person's computer issue outweighs the stress of being an entrepreneur. Still, there are times during Remote Technical Support …
If you read today's blog post title and thought of the 1965 hit song by Herman's Hermits, I congratulate you. (If you've forgotten the song or never heard it, it's at the bottom of this missive.) Unfortunately, the song has nothing to do with today's subject. Instead, I want to introduce you to Kari Brown. …