Let’s Talk About View Settings

View Settings – they’ve been around forever. For Windows users, they’ve been around since Windows 95. Still, customers log in to our Remote Technical Support because they don’t understand why they can’t find something on their computer. As soon as we change the view, helping them is easy. What Is The Option Called View Settings? Both Windows PCs and Apple […]

QR Codes

QR Codes are everywhere! Let’s learn what they are, why and where we use them and how to use them. QR Codes – What Are They? QR is an abbrevation for “quick response.” Basically, the QR Code is a two-dimentional bar code. The code was developed in 1994 by Masahiro Hara and his team of engineers at Denso-Wave. Once created, […]

Gmail Settings – Part 1

Back in September of 2020, in my post 3 Gmail Options You Didn’t Know About, I talked about a couple of Gmail settings. In reality, I barely touched the surface. With that in mind, we’re going to look at more Gmail Settings. Yes, I know everyone doesn’t use Gmail but a ton of our customers and readers do, thus this […]

My Computer Was Hacked

We often get phone calls from people telling us “My computer was hacked.” My response normally is, “Not likely!” What Probably Happened Why “My computer was hacked” Is Probably False Despite what you might think, hacking a home computer is rarely high on a hacker’s To-Do list. (He or she is far more likely to work at breaking into servers […]

My App Pick For February

Today I want to share my app pick for February. Microsoft Translator In today’s world, where we “meet” online with people from countries all over the world, being able to communicate is critical. Oh, and not just online. We meet people IRL1 who don’t speak our language. Again, communication is critical. Let me give you an example. When the new […]

Fifteen Computing-Related Rules You Should Follow

I want to review fifteen computing-related rules you should follow. If you’ve been a customer of ours for a long time, most of these should sound familiar. The same is true if you’ve been a blog subscriber for a while. Unfortunately, we see people all the time in Remote Technical Support who aren’t following some (or Heaven forbid, all) of […]

Searching – The Unusual Ways

Let’s Talk about Searching – The Unusual Ways You may not know about searching – the unusual ways. Sure, you know about normal searching. You type in some words and hit the search button. Or maybe you even know about using the microphone to verbally search. Since you already know about these methods of searching, let’s skip over them. Searching […]

Android Users Should Do This

Seriously, Android users should do this: make sure anti-virus/anti-malware is installed. Why It’s Important If you use an Android tablet or smartphone, you need to make sure you have software installed to protect your device. Last week, it was reported that over 300,000 Android devices were infected. A fake banking app was the cause of all the chaos. Fortunately, the […]

Spammer Tricks

Today, I want to talk about a number of spammer tricks we are seeing all the time. Have you read my post entitled “Fighting Spam” or watched my YouTube video named “How To Eliminate Spam/Junk Emails?” If you have, you probably know that I recommend marking spam emails “Spam” or “Junk” rather than just deleting them. Unfortunately, that’s not always […]

3 Common Email Mistakes

Are you making any of the 3 common email mistakes we see all the time? According to Statista, 306.4 billion emails were sent and/or received per day in 2020. Yes, you read that correctly – billions! With that in mind, it’s important that you eliminate mistakes with your email. You need to do this for the sake of security and […]

Windows 11 Update Info

Now that it’s here, let me share with you some Windows 11 update info. We’re already hearing a lot of confusion from our customers so, hopefully, this post will clear everything up. Which Window Does Your Computer Show? If you check your Windows computer for Updates (Settings-Update & Security), you’ll most likely find one of two messages regarding Windows 11. […]

No More Microsoft Passwords

Finally, no more Microsoft passwords! Yes, you read that correctly. You can now delete your Microsoft password forever! Password Troubles Over the years, one of the most aggravating aspects of computer usage has been passwords. Let’s see if you can relate to any of these password troubles: You forgot your password. Your password was lost. You changed your password but […]

Windows 11 Is Coming October 5th

Many people are surprised by today’s Microsoft announcement: Windows 11 is coming October 5th! Most of us were expecting the release to be closer to Christmas. What This Means On October 5, 2021, eligible Windows 10 PCs will be offered the opportunity to upgrade to Windows 11. Notice that Microsoft states “offered the opportunity.” For now, it appears that you […]