View Settings – they’ve been around forever. For Windows users, they’ve been around since Windows 95. Still, customers log in to our Remote Technical Support because they don’t understand why they can’t find something on their computer. As soon as we change the view, helping them is easy. What Is The Option Called View Settings? Both Windows PCs and Apple […]
Let’s look at ten Internet terms you may or may not know. I mean, it’s difficult to naviagate a place when you don’t speak the language, right? Let’s look at some words first then we’ll look at some acronyms. Words Acronyms
QR Codes are everywhere! Let’s learn what they are, why and where we use them and how to use them. QR Codes – What Are They? QR is an abbrevation for “quick response.” Basically, the QR Code is a two-dimentional bar code. The code was developed in 1994 by Masahiro Hara and his team of engineers at Denso-Wave. Once created, […]
Let’s look at three more search tricks! You may recall, in my post of February 5, 2022, Searching The Unusual Ways, I explained searching with a photo. I received a ton of reactions from people who had no clue that you could do that. Each of them was excited about the idea of using a photo to search. Well, in […]
Back in September of 2020, in my post 3 Gmail Options You Didn’t Know About, I talked about a couple of Gmail settings. In reality, I barely touched the surface. With that in mind, we’re going to look at more Gmail Settings. Yes, I know everyone doesn’t use Gmail but a ton of our customers and readers do, thus this […]
We often see three common computing mistakes and I want to share them with you. We sometimes see them in Remote Technical Support, in a customer’s home or business or over the phone. Take a look at these and see if you might be making one or more of them yourself. Failing To Update Account Information Whenever I deliver a […]
We often get phone calls from people telling us “My computer was hacked.” My response normally is, “Not likely!” What Probably Happened Why “My computer was hacked” Is Probably False Despite what you might think, hacking a home computer is rarely high on a hacker’s To-Do list. (He or she is far more likely to work at breaking into servers […]
Today I want to share my app pick for February. Microsoft Translator In today’s world, where we “meet” online with people from countries all over the world, being able to communicate is critical. Oh, and not just online. We meet people IRL1 who don’t speak our language. Again, communication is critical. Let me give you an example. When the new […]
Let’s Talk about Searching – The Unusual Ways You may not know about searching – the unusual ways. Sure, you know about normal searching. You type in some words and hit the search button. Or maybe you even know about using the microphone to verbally search. Since you already know about these methods of searching, let’s skip over them. Searching […]
I’m not sure I’ve ever actually seen chestnuts roasting on an open fire. Have you? Still, at this time of the year, you can’t help but think of this event. The song is everywhere! (Of course, in my opinion, the song belongs to Nat King Cole.) Not What This Is About Chestnuts roasting on an open fire isn’t actually what […]
You need to remember that Microsoft and Apple won’t do this: they won’t, really. What won’t they do? They won’t cause pop-ups to appear which try to scare you. No pop-ups telling you to not turn your computer off. Or, asking you to call a toll-free number. No pop-ups telling you there’s a zillion infections on your machine. By the […]
Seriously, I want a hippopotamus for Christmas! Why, Joyce even bought me a shirt with that same message. (See above!) A Hippopotamus For Christmas? Do I really want a Hippo for Christmas? If you are asking if I want to have to feed, house, bathe and care for a real semiaquatic mammal which can weigh around 3,000 lbs., the answer […]
Seriously, Android users should do this: make sure anti-virus/anti-malware is installed. Why It’s Important If you use an Android tablet or smartphone, you need to make sure you have software installed to protect your device. Last week, it was reported that over 300,000 Android devices were infected. A fake banking app was the cause of all the chaos. Fortunately, the […]
Here are 5 Windows 11 changes you should know about! Whether you’ve already upgraded to 11 or purchased a new computer with 11, you should know about these changes. If you haven’t decided whether your going to upgrade or stay with Windows 10, perhaps what I share will influence your decision. Windows 11 Changes – #1: The Start Menu By […]
Today, I want to talk about a number of spammer tricks we are seeing all the time. Have you read my post entitled “Fighting Spam” or watched my YouTube video named “How To Eliminate Spam/Junk Emails?” If you have, you probably know that I recommend marking spam emails “Spam” or “Junk” rather than just deleting them. Unfortunately, that’s not always […]
Are you making any of the 3 common email mistakes we see all the time? According to Statista, 306.4 billion emails were sent and/or received per day in 2020. Yes, you read that correctly – billions! With that in mind, it’s important that you eliminate mistakes with your email. You need to do this for the sake of security and […]
Pin A Tab Did you know you can pin a tab in your browser? What does that mean? It means if you have a webpage that you use often but you don’t want to make it your Home Page, you can pin it to the left of all of your tabs. (In the picture above, the pinned tab is the […]
Do you use Windows 11 or 10? If so, there are three things you should do right now. I’m going to share them in today’s post. Sometimes Things Go Wrong If you use a computing device, things do sometimes go wrong. (Although this post isn’t about Mac products, things go awry even in the Apple world.) In this post, I’m […]
If you use one, there are things you should know about modems. But, let’s start with some basic information first. What Is A Modem? The word “modem” is actually short for modulator-demodulator. If you search for the definition of the word modem, you might get lost in all the technical babel. In simple terms, a modem is a piece of […]
Finally, no more Microsoft passwords! Yes, you read that correctly. You can now delete your Microsoft password forever! Password Troubles Over the years, one of the most aggravating aspects of computer usage has been passwords. Let’s see if you can relate to any of these password troubles: You forgot your password. Your password was lost. You changed your password but […]
It’s important that you understand how tooltips are being used for phishing. First, I’ll explain terms and then I’ll outline the phishing process being used. Definitions Tooltips Are you familiar with the term tooltip? You probably see them all the time when you use a computing device but you might not know the term. Let’s say you receive an email […]
In this post, I’m going to explain why BIOS and firmware updates are important. I often find that customers who log in to Remote Technical Support ignore these kinds of updates. If you want to keep your computing devices secure and working properly, these updates should be installed. Definitions Before I delve into the heart of this post’s subject, it’s […]
Many people are surprised by today’s Microsoft announcement: Windows 11 is coming October 5th! Most of us were expecting the release to be closer to Christmas. What This Means On October 5, 2021, eligible Windows 10 PCs will be offered the opportunity to upgrade to Windows 11. Notice that Microsoft states “offered the opportunity.” For now, it appears that you […]
In this post, I’m going to share how to disable Amber Alerts on your smart phone. However, a word of caution: this is something you should do only on a temporary basis. What Are Amber Alerts? Although you probably already know the definition for “Amber Alert,” I’ll just reiterate it. An Amber Alert is an emergency message issued by a […]
If you’re going to use YouTube, it’s important to know how to create a playlist. I’ll give you all the info you need right here in this post! What’s A YouTube Playlist? In my post, “How To Subscribe To A YouTube Channel,” I explained the term “channel.” I also mentioned that to subscribe you need a Google account. The same […]
In a recent survey I conducted, 68% of the respondents indicated that they didn’t know how to subscribe to a YouTube channel. Honestly, I was shocked that the percentage was that high. If you’ve read my post, “5 Awesome YouTube Dance Mashup Videos,” you know that I feel using YouTube is an important computing skill. With all of this in […]
I want to share 5 questions and their answers from August 2021 which have been brought up by our customers. As you probably know, after 15 years, I stopped writing the Question of the Week email. (See my blog post “2020 Finale.”) Still, we are asked questions that others might be wondering about. With that in mind, let me share […]
