{"id":5350,"date":"2021-03-09T14:01:49","date_gmt":"2021-03-09T19:01:49","guid":{"rendered":"https:\/\/www.4kcc.com\/blog\/?p=5350"},"modified":"2021-03-18T15:06:10","modified_gmt":"2021-03-18T19:06:10","slug":"win-10-local-account-password-recovery","status":"publish","type":"post","link":"https:\/\/www.4kcc.com\/blog\/2021\/03\/09\/win-10-local-account-password-recovery\/","title":{"rendered":"Win 10\/Local Account * Password Recovery"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"461\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account001.jpg\" alt=\"Screenshot of Windows 10 User Info - Microsoft Account\" class=\"wp-image-5325\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account001.jpg 595w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account001-300x232.jpg 300w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-black-color has-text-color\">In my post of November 21, 2018 (<strong><em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.4kcc.com\/blog\/?p=497\" target=\"_blank\">You Can (Ac)Count On Me!<\/a><\/em><\/strong>), I explained that with Windows 10, you can either use a Microsoft account or a local account. I also pointed out that with a local account, you do not have to use a password but with a Microsoft account, you do.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">Recently, I\u2019ve received an unusual amount of calls from people who have lost\/forgotten their password. They have found themselves locked out with no way to access their computer info. Let\u2019s look at how you can prepare for this situation, should it happen to you.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">The first thing you need to know is: are you using a local account or a Microsoft account? Here\u2019s how to find out:<\/p>\n\n\n\n<ul class=\"has-black-color has-text-color wp-block-list\"><li>Click on the Windows Start Menu.<\/li><li>Click on your user name.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"266\" height=\"534\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/username_startmenu.jpg\" alt=\"Screenshot of the Windows 10 start menu with an arrow pointing to the user name\" class=\"wp-image-5327\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/username_startmenu.jpg 266w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/username_startmenu-149x300.jpg 149w\" sizes=\"auto, (max-width: 266px) 100vw, 266px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"has-black-color has-text-color wp-block-list\"><li>Select \u201cChange account settings.\u201d<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"635\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/username_changeaccountsettings.jpg\" alt=\"Screenshot of the Windows 10 start menu user with &quot;Change account settings&quot; highlighted\" class=\"wp-image-5328\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/username_changeaccountsettings.jpg 262w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/username_changeaccountsettings-124x300.jpg 124w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"has-black-color has-text-color wp-block-list\"><li>When the new window opens, make sure you are on the \u201cYour info\u201d tab.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"461\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account002.jpg\" alt=\"Screenshot of the Your Info window in Windows 10 Settings with &quot;Your info&quot; in the left column highlighted\" class=\"wp-image-5326\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account002.jpg 595w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account002-300x232.jpg 300w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"has-black-color has-text-color wp-block-list\"><li>On the right-hand side of the window, look for \u201cManage my Microsoft account.\u201d<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"461\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account003.jpg\" alt=\"Screenshot of the Your Info window in Windows 10 Settings with &quot;Your info&quot; in the left column highlighted and &quot;Manage my Microsoft account&quot; in the right column highlighted\" class=\"wp-image-5329\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account003.jpg 595w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/win-10-_microsoft-account003-300x232.jpg 300w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-black-color has-text-color\">If you find \u201cManage my Microsoft account,\u201d then you are NOT using a local account. If you get locked out of this computer, you can use any computing device to fix the issue. You simply go to microsoft.com and reset your password \u2013 \u201cForgot password\u201d option.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"299\" height=\"258\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/cautionsign.jpg\" alt=\"Caution triangle\" class=\"wp-image-5330\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/cautionsign.jpg 299w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/cautionsign-220x190.jpg 220w\" sizes=\"auto, (max-width: 299px) 100vw, 299px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-left has-black-color has-text-color\">It\u2019s very important that your recovery information is up-to-date. If you\u2019ve changed phone numbers or email addresses, make those changes in your Microsoft account BEFORE you get locked out.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p class=\"has-black-color has-text-color\">Now, let\u2019s suppose you don\u2019t find \u201cManage my Microsoft account.\u201d Rather, you find \u201cLocal account\u201d and \u201cSign in with a Microsoft account instead.\u201d<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"802\" height=\"667\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login001.jpg\" alt=\"Screenshot showing local account on Windows 10\" class=\"wp-image-5331\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login001.jpg 802w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login001-600x499.jpg 600w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login001-300x250.jpg 300w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login001-768x639.jpg 768w\" sizes=\"auto, (max-width: 802px) 100vw, 802px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-black-color has-text-color\">Obviously, you are using a local account. If you are using a local account with a password, you need to be able to recover the password should you forget it. (Trust me, that happens way more often than you would think.) To prepare yourself for recovering your password, you need to set up the local account security questions and answers.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">Once again, go to the Start Menu, User Name, then Sign-in options. On the right, find Password.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"490\" height=\"170\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login002.jpg\" alt=\"Screenshot of the sign-in options on Windows 10 with Password circled in red.\" class=\"wp-image-5332\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login002.jpg 490w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login002-300x104.jpg 300w\" sizes=\"auto, (max-width: 490px) 100vw, 490px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"has-black-color has-text-color wp-block-list\"><li>Click on Password.<\/li><li>Select \u201cUpdate your security questions.\u201d<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"601\" height=\"281\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login003.jpg\" alt=\"Screenshot of the &quot;Update your security questions&quot; options under Password  Windows 10\" class=\"wp-image-5333\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login003.jpg 601w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login003-300x140.jpg 300w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"has-black-color has-text-color wp-block-list\"><li>Type in your current local password then choose \u201cOK.\u201d<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"801\" height=\"777\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login004.jpg\" alt=\"Screenshot of window asking for local password\" class=\"wp-image-5334\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login004.jpg 801w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login004-600x582.jpg 600w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login004-300x291.jpg 300w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login004-768x745.jpg 768w\" sizes=\"auto, (max-width: 801px) 100vw, 801px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"has-black-color has-text-color wp-block-list\"><li>Click each of the three security questions and answer them. Remember, you don\u2019t have to answer truthfully, you just have to know the answers you give. (Why would you want to lie about an answer? Here\u2019s an example: one of the questions asks: \u201cWhat\u2019s the name of the city where you were born?\u201d It wouldn\u2019t be difficult for someone to find out that I was born in Harrisburg (PA). If I answer truthfully, I\u2019ve given a hacker the opportunity to be one step closer to breaking into my account.)<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"782\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login005.jpg\" alt=\"Screenshot of the &quot;Update your security questions&quot; window - Windows 10\" class=\"wp-image-5335\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login005.jpg 820w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login005-600x572.jpg 600w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login005-300x286.jpg 300w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/local_login005-768x732.jpg 768w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-black-color has-text-color\">Once you\u2019ve answered all three questions, click FINISH.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p class=\"has-black-color has-text-color\">Now, let\u2019s look at what happens if you try to log in to your computer and you\u2019ve forgotten your password.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">After three failed attempts, I get the option to \u201cReset your password.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8191-768x1024.jpeg\" alt=\"Screenshot of the log in screen after three failed password attempts.  &quot;Reset password&quot; is highlighted.\" class=\"wp-image-5336\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8191-768x1024.jpeg 768w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8191-600x800.jpeg 600w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8191-225x300.jpeg 225w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8191-1152x1536.jpeg 1152w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8191.jpeg 1536w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p class=\"has-black-color has-text-color\">When I click the reset option, my security questions appear and all I have to do is answer them correctly.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8193-768x1024.jpeg\" alt=\"Screenshot of the log in screen with the three security questions showing - awaiting answers.\" class=\"wp-image-5337\" srcset=\"https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8193-768x1024.jpeg 768w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8193-600x800.jpeg 600w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8193-225x300.jpeg 225w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8193-1152x1536.jpeg 1152w, https:\/\/www.4kcc.com\/blog\/wp-content\/uploads\/2021\/03\/IMG_8193.jpeg 1536w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p class=\"has-black-color has-text-color\">That\u2019s it for understanding the difference between a Microsoft account and a local one and how to be able to log in if you forget your password. By the way, if you aren\u2019t able to remove\/change your password, we do have special software we can use to correct the problem. However, we have to have physical access to the computer and there is a charge for password removal. Questions? Feel free to use the comment area below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In my post of November 21, 2018 (You Can (Ac)Count On Me!), I explained that with Windows 10, you can either use a Microsoft account or a local account. I also pointed out that with a local account, you do not have to use a password but with a Microsoft account, you do. Recently, I\u2019ve &hellip; <\/p>\n<p><a href=\"https:\/\/www.4kcc.com\/blog\/2021\/03\/09\/win-10-local-account-password-recovery\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Win 10\/Local Account * Password Recovery<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[329,261],"tags":[805,362],"class_list":["post-5350","post","type-post","status-publish","format-standard","hentry","category-passwords","category-windows-10","tag-accounts","tag-local-account"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Win 10\/Local Account * Password Recovery - 4KCC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.4kcc.com\/blog\/2021\/03\/09\/win-10-local-account-password-recovery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Win 10\/Local Account * Password Recovery - 4KCC\" \/>\n<meta property=\"og:description\" content=\"In my post of November 21, 2018 (You Can (Ac)Count On Me!), I explained that with Windows 10, you can either use a Microsoft account or a local account. I also pointed out that with a local account, you do not have to use a password but with a Microsoft account, you do. 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