Five Important Videos You Need To Watch

I want to share five important videos from our YouTube Channel. I realize this post will sound self-promoting but I promise you, it’s based on what we are seeing in Remote and hearing over the phone. Why Do I Have A YouTube Channel? There are a number of reasons I have a YouTube Channel. At the top of this list […]

How To Avoid Smishing Scams

I suppose that before I explain how to avoid smishing scams, it might help to understand the meaning of the word “smishing.” Basically, smishing is phishing through text rather than email. All clear now? That definition works fine if you understand what phishing is. Okay, let’s go to the Mirriam-Webster dictionary to find out the full meaning of “smishing.” (Note: […]

They Still Exist

The 1967 movie starred George C. Scott and Michael Sarrazin (may they both R.I.P.) and was about a confidence man who defrauded people in the South. Appropriately, it was titled “The Flim-Flam Man.” While we rarely hear the term in this computer day and age, flim-flam men (and women) still exist. In fact, they are alive and well. Let’s look […]

Our Most Popular Brochures

Because of the pandemic, we haven’t had any in-person seminars. These training sessions are one place where I often hand-out computing-related brochures. I also distribute them when I speak at local organizations but that hasn’t been happening either. Of course, not everyone could attend these functions even if we were holding them. With that in mind, I thought I’d share […]

IC3 2019 Report

As I shared in my post, “Soapbox,” the FBI has released the Internet Crime Complaint Center (IC3) 2019 Internet Crime Report. While my “Soapbox” post was focused on Tech Support Fraud, I think it’s important to share some of the other information found in this compte ren·du. For the record, I’m not passing this information along to scare you; I’m doing […]


Yes, I’ve been on my soapbox preaching away for a long time. In fact, three years ago, I published this video: The IC3 Yesterday, the FBI Released the Internet Crime Complaint Center 2019 Internet Crime Report. This review covers all the financial losses that people and companies incurred in 2019 because of Internet scammers and hackers. One of those areas in […]

Hello, It’s Google Calling – NOT

For years, I’ve been preaching about phone calls and pop-ups that purport to be from Microsoft and/or Apple. It’s been over three years since I first posted a video warning about these scams. (See the video below. If you’ve never watched it, you should.) Since that time, I’ve written Question of the Week emails about this issue, I’ve preached about […]

A Double Whammy

One of the themes of this blog has been Social Engineering. I never set out to make that a primary subject but circumstances have drawn my posts in that direction. Today, I’m going to relate a story of how one of my customers got the “double whammy.” First, in case you missed my other posts on Social Engineering, here are […]