In my post from last week, Celebrate National Clean Out Your Computer Week, I gave you a couple of ways to clean up your computer - removing duplicate files and deleting old files you haven't used in years. In this post, I want to add another way of getting back hard drive space and possibly …
Month: February 2021
That 60 Minutes’ Story
If you watched the CBS News show, 60 Minutes, this past week, you may have seen a computer-related story. The segment was called "Inside The SolarWinds Hack." (If you missed it, you can click on the title to view.) The report covered how the Russians allegedly used Malware to infiltrate computers at the US Justice, …
I Have To Share Bad News With You-Email Scam
"I have to share bad news with you" is actually the first sentence from the email pictured above. (You can click on the image to see a larger, more readable version.) Lately, I've been getting about six of these a day. So far, we've had one customer log in to Remote Technical Support because they …
Continue reading I Have To Share Bad News With You-Email Scam
Celebrate National Clean Out Your Computer Week
https://vimeo.com/511080757 Click to watch the video (and hear some cool music by Luigi Boccherini) before reading! Whenever we set up a new computer for one of our customers, it's not unusual for us to find multiple copies of the same file on the old computer. If you click on the picture above to see it …
Continue reading Celebrate National Clean Out Your Computer Week
True Image
If you've followed my blog for a time, you know that I'm a huge fan of online backup for my data. We don't own a computer that doesn't have Carbonite on it to back up data. If any of my computers ever crash, I'll be able to recover all my data just by going to …
Printer Misunderstandings – Part Deux
In my first post about printer misunderstandings, I explained the three normal ways printers are hooked up so that they can be used. In this writing, I'm going to talk about some other subjects frequently not fully understood. Rarely Used Often, when I have to condemn a printer as "not worth repairing," my customer will …
Ignore Microsoft and Google
In my recent post, "Delete Now!," I explained through verbiage and a video the importance of NOT saving passwords in your browsers. I based my narrative on my own experiences; those opinions of well-known hackers and cybersecurity analysists; and the NZ Bankers Association which said in a post: "A common mistake that users make is …
SD Card Info
If you have a digital camera, you might be using an SD card to store your data. Besides cameras, there are more and more places you can use an SD card. If you are using one, my question for you is: "What does all the writing on the card mean?" Let's see if I can …
Printer Misunderstandings
Next to Quarterly Updates, the most popular reasons people log-in to our Remote Technical Support are printer-related issues. During this process, we've discovered that there are some pretty common misunderstandings about printers. In this post, I'm going to clear up some of the confusion. Wired or Wireless? Just about the first question we ask when …