https://youtu.be/hMJL8WBeOIs If your smartphone is like mine, it seems to always be ringing! Sometimes, it's not convenient to drop everything and answer the phone. As a means of helping me decide which ringing of the phone needs my immediate attention, I set up special rings for particular people. This way, if they call me, I …
Author: John Grubb
I've been working on computers since 1983! I love helping people resolve their computing issues and sharing preventative measures, as well.
Gift Cards Are The Clue
The picture above is an image of a Landry's Gift Card. Landry's - they have one of the best reward programs in the nation and their restaurant group includes some of our favorite name brands. Joyce and I go to Saltgrass Steakhouse, Bubba Gump, Joe's Crab House, Landry's Seafood, Mitchel's Fish Market, Rainforest Café and …
Eliminating Spam/Junk Email
"How can I get rid of all this junk email that I get every day?" I get asked this question all the time. Just this week alone, I had one customer email me the question and another asked me on the phone. In an effort to answer the question clearly and not have to repeat …
Keyboard Facts
In this post, I'm going to talk about some keyboard facts. No, not a piano keyboard like the one pictured above. Instead, we're going to look at computing keyboards. In the computer world, keyboards are used with desktop (tower) computers, all-in-one computers, laptops, tablets, smart TVs and even smartphones. Of course, with laptops and smartphones, …
This One Is Not…
In my post, "This One Is Real," I showed you a Yahoo email which, although it raises questions in some people's mind about its validity, is real. However, lately, I have been receiving emails like the one above (click on it to see a larger image). Like most of you, I'd be delighted if someone …
This One Is Real
Often, when we see emails similar to the one above, they turn out to be fake. Scammers will make emails look like the real thing just so you'll click and fall for their attempt to steal your money and/or personal information. Lately, we've had a number of people log in to Remote Technical Support with …
Last Look
This is my final post about the methods I used to handle 43,246 emails in my Inbox and take that down to 0 in just two weeks. (43,246 to 0 In Two Weeks) The final two steps I took were: 1) Sorting by who the emails were from; and, 2) creating folders. Let me expand …
Email Sorting
In my post, "43,246 to 0 in Two Weeks," I told you that I used various techniques to get my Inbox down to 0. One way I reduced the number of emails so rapidly was through rules. (See "Rules, Rules, Rules.") Another method I used was sorting. Just about every webmail and email client gives …
Rules, Rules, Rules!
As I explained in my post titled "43,246 to 0 in Two Weeks," email rules (also called filters) are used to handle emails via automation. In that same post, I said I would show how to create rules in some of the popular email programs. I've uploaded a video to our YouTube Channel showing the …
43,246 to 0 In Two Weeks
About three weeks ago, I looked at my Microsoft Outlook Inbox for my business account. Unbelievably, I had 43,246 emails, read and unread. I looked again a week ago, and I had 0 emails. In two weeks, I had "handled" just over 43,000 emails. Granted, you might not receive, on average, 400 emails a day …
A Perfect Example (Albeit Fake)
The picture above is a perfect example of a fake warning. You know, the kind I've been talking about for years. This came onto my computer screen today. I had clicked on a link in a search that looked legitimate and this popped up. (You can click on the picture to see a larger version.) …
Zoom In, Zoom Out…
Not The Meeting Software When you first saw the title of this post, you might have thought I was going to talk about the online meeting app, Zoom. However, that app is not the subject of this writing. Instead, I'm going to talk about zooming the display in and out when using certain programs and …
Veterans Day 2020
Hopefully, all of us will be honoring our Veterans this November 11th. Of course, we really should be doing that every day but at least we'll specifically be thankful for their service on this day. As I usually do, I turn to the Internet to look up information about this particular celebration. Of course, I …
A New Page…
If you read my post titled "Get Notified - A New Way", you know one of the things I try to do is limit the number of emails I send to your Inbox. If you are subscribed to my blog's email list (If you're not, you should be!) you know that I send two emails …
Microsoft Office On Your Smartphone
If you own an iPhone or an Android, you have access to the Microsoft Office suite of powerful apps. All you need to do is visit the App Store/Google Play Store and search for Microsoft Office. In both stores you get Excel, PowerPoint and Word. In the Google Play Store, you'll also get Microsoft Lens …
Print To PDF
Did you know that on a Windows computer and/or on an Apple iMac, you can create a PDF file from any document or photo? The really good news is that you can do that without Adobe Acrobat Reader or any other program which creates PDFs. Windows computer: Open any document or picture which you'd like …
Cloudy Thoughts?
Even though I posted a four-part series on "The Cloud" back in April of 2019, I still find people confused about what it is. Often, we get inquiries in Remote Technical Support about a pop-up that says, "Sign in to OneDrive." Customers log in because they have no idea what OneDrive is or they do …
Get Notified – A New Way
Here's my two-part quandary: 1) we are associated with a lot of good companies who offer special deals just through their affiliates. (Note: unlike many sites, we don't just associate with any company. We like to become affiliated with those with whom Joyce and I have had good experiences, whether it's in pricing or delivery …
Pic Stitch II
On October 27, 2020, I posted "Pic Stitch." I mentioned that if enough people showed interest, I'd create a YouTube video on our Channel covering the various aspects of the app. Well, here it is, enjoy: https://youtu.be/J5UG51L7Uj0
Is Yahoo A Browser?
This is our second post this month about terminology. (The first was "Speak The Language.") Today, we're going to just focus on one term - browser. Whenever we deal with people on the phone or in Remote Technical Support, THE most confusing term for them seems to be the word "browser." Let's see if we …
Better Late Than Never?
Yep, I pretty much missed it. Here it is, October 30, 2020, and I'm just now telling you that October is National Cyber Security Awareness Month. I guess it slipped my mind since I pretty much think every day is a cyber security awareness day. This year, many websites - including the FBI - dedicated …
Cher
https://youtu.be/jq_BAHIAuNw Isn't it odd that some celebrities are so well known that they are only called by one name? What is the criteria for being in a position that people only need to know your one appellation? Think about it! The King of Rock and Roll was known by both of his names - Elvis …
Pic Stitch
In my July 21, 2020 post entitled, "What A Motley Crew!" I posted the picture you see above. Someone recently asked me how I created one picture from five different pictures. (Just in case you've forgotten, each of those in this photo - Elon Musk, Kim Kardashian West, Jeff Bezos, Joe Biden and Bill Gates …
Covid-19 Halloween
Halloween is just about here but there hasn't been one this strange since 1918. With Covid-19 still with us and, in some areas of the world, actually increasing instead of decreasing, Halloween could be tough this year. However, using the techniques I teach here in this blog and in my video on searching (it's at …
2020 Finale
As if 2020 hasn't been a rough year already, a number of services will be ending on or near December 31, 2020. Here's a breakdown for you: ADOBE FLASH PLAYER It's been 24 years since Macromedia first introduced Adobe Flash Player. That's a very long run for any single piece of software but its time …
Chat With Us
Every so often, I like to point out new things on our site. I know sometimes visitors just read our blogs and then move on. Yet, we also get questions via email or phone call about things related to 4kcc.com. In an effort to better serve those coming to our website, I've added a "Chat …
It’s 2009
No, I'm not talking about a time machine that can take us back to the year 2009. I'm actually posting to tell you Windows 10 users that the latest version of the Operating System was released a few days ago. Of course, with a zillion Windows 10 computing devices out there, it may take many …
Speak The Language
Like many fields - think medical, legal, real estate - the computing world has lots of terminology which can be foreign to our normal thinking and even have double meanings. When we don't understand the terms being used, it causes loss of time, frustration and, sometimes, complete confusion. We see this all the time in …
Password Revisited
Password revisited sounds like a cool title, doesn't it? It's true - I've written posts about passwords before. (You can see how many HERE.) Still, we have some new readers, plus I know some of you are still not following the rules when it comes to passwords! How do I know that? Easy. Every week, …
Updating
If you're a Remote Technical Support subscriber of ours, you know all about our Quarterly Updates. (For those of you who are not RTS customers, let me explain: every three months, we send an email asking RTS members to log in to us so we can make sure their computer is up-to-date; that their anti-virus …