The Old Devices And Printers

The old devices and printers – if you’ve been a Windows Control Panel user over the years, you’re familiar with the picture above. I’ve always found it useful for troubleshooting, especially printer issues. Microsoft Makes A Devices and Printers Change Since Windows 11 first appeared, Microsoft has tried to move away from the Control Panel functions. Basically, it seems they […]

A Different Kind Of Update

Today, I want to share a different kind of update. Yes, if you’re a regular reader of my blog or if you watch my YouTube videos, you know I’m constantly preaching about updates. I always suggest that you update operating systems and other important apps on all of your computing devices. Even today, I’m posting about updating iPhones to iOS […]

Five Important Videos You Need To Watch

I want to share five important videos from our YouTube Channel. I realize this post will sound self-promoting but I promise you, it’s based on what we are seeing in Remote and hearing over the phone. Why Do I Have A YouTube Channel? There are a number of reasons I have a YouTube Channel. At the top of this list […]

Filters, Filters, Filters

No, I haven’t suddenly switched this blog from computing posts to air conditioning information. While the picture above shows airflow through a series of air conditioner filters, we’re going to look at a different kind of filter. This filter IS computing related. Filter Definition In my post from October 8, 2020 (Crop Away), I talked about cropping pictures. I gave […]

QR Codes

QR Codes are everywhere! Let’s learn what they are, why and where we use them and how to use them. QR Codes – What Are They? QR is an abbrevation for “quick response.” Basically, the QR Code is a two-dimentional bar code. The code was developed in 1994 by Masahiro Hara and his team of engineers at Denso-Wave. Once created, […]

Fifteen Computing-Related Rules You Should Follow

I want to review fifteen computing-related rules you should follow. If you’ve been a customer of ours for a long time, most of these should sound familiar. The same is true if you’ve been a blog subscriber for a while. Unfortunately, we see people all the time in Remote Technical Support who aren’t following some (or Heaven forbid, all) of […]

Spammer Tricks

Today, I want to talk about a number of spammer tricks we are seeing all the time. Have you read my post entitled “Fighting Spam” or watched my YouTube video named “How To Eliminate Spam/Junk Emails?” If you have, you probably know that I recommend marking spam emails “Spam” or “Junk” rather than just deleting them. Unfortunately, that’s not always […]

Always On? Off? Asleep?

I’m often asked this question: “Should I leave my computer on all the time or should I turn it off when I’m done using it?” While I’m also asked variants of this question, the purpose is the same: customers want to know about turning off their computers. My answer always starts with a negative. What you should do is NOT […]

Ignore Microsoft and Google

In my recent post, “Delete Now!,” I explained through verbiage and a video the importance of NOT saving passwords in your browsers. I based my narrative on my own experiences; those opinions of well-known hackers and cybersecurity analysists; and the NZ Bankers Association which said in a post: “A common mistake that users make is saving their user-id/password in their […]

Better Late Than Never?

Yep, I pretty much missed it. Here it is, October 30, 2020, and I’m just now telling you that October is National Cyber Security Awareness Month. I guess it slipped my mind since I pretty much think every day is a cyber security awareness day. This year, many websites – including the FBI – dedicated special pages to ways to […]

Speak The Language

Like many fields – think medical, legal, real estate – the computing world has lots of terminology which can be foreign to our normal thinking and even have double meanings. When we don’t understand the terms being used, it causes loss of time, frustration and, sometimes, complete confusion. We see this all the time in Remote Technical Support and on […]

Crop Away

No, not that kind of cropping! In this post, we’ll talk about cropping a photo. Instead of the dangerous tool pictured above, we’ll use the nice, safe crop tool found in photo software. Why Crop A Photo? Why would you want to crop a photo? There are a number of reasons including wanting to remove unnecessary items in a photo […]

It’s Alive! It’s Alive!

No, I’m not talking about Frankenstein and the monster! I’m actually talking about live tiles on the Windows 10 Start Menu. With apologies to my Mac and Linux readers, this post is strictly related to Windows 10. “What are live tiles?” I hear you ask. Great question! Live tiles are start menu tiles which change based on what they represent. […]


In my post, Third-Party, I used the acronym “IMHO.” In the computer world, we use a ton of acronyms. Some of them are pretty easy to figure out, most are not. IMHO is a chat-related acronym and the fact that some readers didn’t know what it means, led me to the idea of sharing some other chat shortcuts with you. […]


Lately, we’ve been getting a lot of inquiries about email providers making customers use special passwords for third-party apps. To many people, this is verbiage they simply don’t understand. I’m going to try to clear that up for you. Let’s say you have a Comcast email address. If you open a browser and navigate to to view your email […]

The Stream Just Got More Crowded

In the computing world, the sector of streaming video services just got more crowded. We already have Netflix, Hulu, Disney+, YouTube TV, Amazon Prime Video, Tubi, HBOMax, CBS All Access, FuboTV, AppleTV+ – and this list isn’t all of them! Just last week, another service entered the sphere: Peacock. As you might deduce from the name, this is a streaming […]

Get “Linked” With Us

When you visit or or any of our post pages, are you noticing the links at the top of the page? This menu at the top is really the place to go when you need to connect with us or find information, etc. Let me list the top-of-the-page links: 4KCC Home Page This is our home page for […]