"Should I be scrapping my computer for a tablet?" is a question we are asked more and more these days. The answer to this question is what I like to call the "Microsoft answer." It depends! (If you've ever attended one of my live seminars, you're familiar with this answer!) Let's take a look at …
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Microsoft PowerToys - have you ever heard of it? You did if you attended our November 19, 2022 seminar! I shared this app and showed some of its features. If you were there, this will be a good review. If you did not attend, then this may be all new information for you! Microsoft PowerToys …
PayPal - we hear lots of feedback from customers about it. Some already use it and appreciate the benefits of being able to use it instead of spreading their credit/debit card numbers all over the Internet. Others have had issues with PayPal while some customers don't even know what it is. In this post, I'll …
Adobe Express is my app of the month, for November 2022. There are lots of reasons I've chosen this photo app. First, there's a versatile free version. Second, it's available in the App Store (Apple) and the Google Play Store. Third, I've just created a ten-video training program at a great price! Adobe Express - …
iPhone iOS 16 Sleep Settings can be a little tricky. With that in mind, let's see if I can clear it up for you. (Fear not, Android users! I'll be posting a "How To" for your phones, also.) Why Use Sleep Settings? Some people shut off their smartphones at night because they don't want to …
The old devices and printers - if you've been a Windows Control Panel user over the years, you're familiar with the picture above. I've always found it useful for troubleshooting, especially printer issues. Microsoft Makes A Devices and Printers Change Since Windows 11 first appeared, Microsoft has tried to move away from the Control Panel …
Today, we're going to look at even more browser features you may not be using. This post is a continuation of the series called "Browser Features You May Not Be Using." This is the third post. You'll find the first one which was all about Microsoft Edge HERE. The second one was about Google Chrome …
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Malicious URLs are found in emails, in searches, on Social Media sites, and in texts. In this post, let's explore ways to avoid being fooled by these hacker tricks. What Is A URL? Before we look at malicious URLs, we need to know the definition of the acronym URL. A Uniform Resource Locator (URL) is …
Today, I want to share a different kind of update. Yes, if you're a regular reader of my blog or if you watch my YouTube videos, you know I'm constantly preaching about updates. I always suggest that you update operating systems and other important apps on all of your computing devices. Even today, I'm posting …
iOS 16 is here! If you're an iPhone user, this post is for you! If you're an iPad aficionado, you'll need to wait a few more weeks for the release of iPad OS16. Why Upgrade To iOS 16? I often get asked whether a person should upgrade their device - no matter what computing device …
Let's look at 4 greeting card apps for your phone! Today, people are using their phones for things they used to do on their computers. They can bank online, see where an item is located in a retail store they're at, view the cameras they have in their homes, and much, much more. In this …
The 5 Ws - are still relevant today. We have customers who create newsletters, flyers, posters, and more. (Note: in this post, I'll use those terms interchangeably.) Often, they log into our Remote Technical Support for help when they run into an issue. Sometimes they can't place pictures where they want them; sometimes they need …
I want to share five important videos from our YouTube Channel. I realize this post will sound self-promoting but I promise you, it's based on what we are seeing in Remote and hearing over the phone. Why Do I Have A YouTube Channel? There are a number of reasons I have a YouTube Channel. At …
Although active since 2021, there's an Android trojan (click link) that keeps improving on what it can do. If you own an Android smartphone, you need to read this post. Its Name "SOVA Android Malware" is the trojan we're talking about in this post. Oddly, SOVA means "Owl" in Czech. (Some websites claim it's Russian …
If you've read this blog for a long time, you probably know two things about me. Number one: I'm a railfan. Number two: I'm a big fan of places you can visit on YouTube. My hope is that, if you're not exploring YouTube already, I can encourage you enough that you'll give it a try. …
No, I haven't suddenly switched this blog from computing posts to air conditioning information. While the picture above shows airflow through a series of air conditioner filters, we're going to look at a different kind of filter. This filter IS computing related. Filter Definition In my post from October 8, 2020 (Crop Away), I talked …
Let's make tab groups in Microsoft Edge or Google Chrome! Yes, you can do just that. Why Group Tabs? People often log in to Remote Technical Support with a ton of browser tabs open. Often, when they want to show us an issue on a page they have open, they can't easily find the tab. …
What is clickbait? We have been asked this question enough times that I felt I should post about the subject. Let's have a look! Clickbait Definition Merriam-Webster defines clickbait as "Something (such as a headline) designed to make readers want to click on a hyperlink especially when the link leads to content of dubious value or interest." …
This is the second in a series in which we cover Gmail settings. As I said in Gmail Settings - Part 1, I know everyone doesn't use Gmail so you might be skipping this post. But, for those of you who do use it, I hope you'll learn some new things. Getting To Gmail Settings …
Today, I continue the series called "Browser Features You May Not Be Using." This is the second post in the series. You'll find the first one which was all about Microsoft Edge HERE. Reader Unlike Microsoft Edge, Google Chrome's Reader is (strangely) not turned on by default. Here's how to turn it on: Open Google …
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Today, I start a series called "Browser Features You May Not Be Using." In each of these posts, I will select a particular browser and show you some features of which you may be unaware. We'll start with Microsoft Edge. Immersive Reader This feature doesn't show up when you're searching or on a page with …
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Share this with kids - please! This post is going to talk about ways of avoiding some of the dangers that are present for young kids online. If you have young children, grandchildren, nephews and nieces or just friends with kids, please share this post. The Background To This Post Young kids are online a …
Let's talk about browser extensions. You need to know what they are and why you might want to use them. With this in mind, let's dig in. What Are They? You know what browers are, of course. Whether you use Safari, Microsoft Edge, Google Chrome, Firefox or Opera, there are extensions available for each of …
View Settings - they've been around forever. For Windows users, they've been around since Windows 95. Still, customers log in to our Remote Technical Support because they don't understand why they can't find something on their computer. As soon as we change the view, helping them is easy. What Is The Option Called View Settings? …
Let's look at ten Internet terms you may or may not know. I mean, it's difficult to naviagate a place when you don't speak the language, right? Let's look at some words first then we'll look at some acronyms. Words Hashtag - A hashtag is any word that has a pound sign (#) in front …
QR Codes are everywhere! Let's learn what they are, why and where we use them and how to use them. QR Codes - What Are They? QR is an abbrevation for "quick response." Basically, the QR Code is a two-dimentional bar code. The code was developed in 1994 by Masahiro Hara and his team of …
Let's look at three more search tricks! You may recall, in my post of February 5, 2022, Searching The Unusual Ways, I explained searching with a photo. I received a ton of reactions from people who had no clue that you could do that. Each of them was excited about the idea of using a …
Back in September of 2020, in my post 3 Gmail Options You Didn't Know About, I talked about a couple of Gmail settings. In reality, I barely touched the surface. With that in mind, we're going to look at more Gmail Settings. Yes, I know everyone doesn't use Gmail but a ton of our customers …
Today, we'll look at two Windows 11 changes you should know about - if you're a Windows PC user, that is. (Even if you're a Mac user, it's good to know what the other team is doing so, read on!) Widgets Have Moved When Windows 11 first came out, swiping on a touch screen or …
We often see three common computing mistakes and I want to share them with you. We sometimes see them in Remote Technical Support, in a customer's home or business or over the phone. Take a look at these and see if you might be making one or more of them yourself. Failing To Update Account …